Shipping & returns
We offer two shipping options:
- Express shipping with tracking (7-14 business days) – $35 – FREE over $150
- Standard shipping (18-21 business days, no signature required upon delivery) – $25 – FREE over $100
Your order will be updated with a tracking number as soon as it is shipped. We ship all orders within 24 hrs of the payment of the order. All products packaged in discreet envelopes. No reference to the pharmacy or medication appears on the packaging.
We offer Full Refunds and 100% Delivery Guarantee
If there are
We want to make sure you have a positive experience with us. We are proactively tracking all orders to ensure guaranteed and ontime delivery. Should any issues arise, we'll do our best to notify you.
All the goods crossing a border between countries have to pass the obligatory customs clearence process This process usually takes 2-4 days but sometimes may take up to 7 business days if there is an unforeseen delay at Customs. This may reflect in experiencing a delay in receiving your order. We make the effort to ensure all parcels pass through customs without issue (most of our parcels go through the US, the UK, Australia customs smoothly), individual countries have different criteria.
In the unfortunate event of your parcel gets lost or stuck at Customs for more than 2 weeks. We request you not to worry. We will reship your order for OR give you a full refund if you choose. Note that we split our large quantity (eg. 500pills) and ship them over several days. So if your order falls in this category and you received part of the shipment, the remainder will follow in the next couple of days.